Tuesday, March 8, 2016

You, too, can become a social media power user


 Social media provides an equal opportunity for communicators to be whatever we want to be, said Peg Fitzpatrick, author and social media guru, at the keynote session of Business Communicators Summit in Kansas City.

The one-day event, hosted by KC IABC, drew 145 communicators to the Holiday Inn on the Country Club Plaza for professional development, networking and connecting with friends and colleagues.

Peg, co-author of The Art of Social Media: Power Tips for Power Users, has 13.5 million followers on the various social media platforms she manages. There’s no shortcut to attract followers: it’s work, but it’s possible. Here are a few quick tips from Peg on how to maximize your use of social media to build your brand:

      Optimize your profile with a great photo of yourself and a meaningful background photo or graphic. Use keywords in your profile that draw followers you want. Be friendly and personal.  Use your name on all of your social media platforms.

      Share great content. You don’t have to create it all yourself. Show up every day and post something – a message, a repost, a comment on someone else’s great post. Create a list of three things people should know about you and tailor your posts accordingly. Stay on brand. Everything you post creates your brand.

      It’s possible to “buy” followers, but don’t. It’s a vanity metric and it’s meaningless. Attract people to follow you by producing content they want and need.

      Build your own “squad” of 8-10 blogs that you like. Support other bloggers in your field of expertise by commenting and reposting. Yes, this means boosting your direct competitors. They will pay you back by doing the same for your great content.

      Consider a post-planning platform, which is a tool to help you set up and post on a schedule you set. Some possible sites are Alltop, Feedly, Buzzsumo and Hootsuite.

      Find a site like Google Alerts to send you information daily about your field. This helps create an inventory of great content you can repost or comment on.

      You don’t need to be present on every social media platform. Choose what works best for your intended audience and where you get the most value.


      Follow the rules of engagement on social media, meaning don’t post and run.

Thursday, February 25, 2016

Create your website for optimal user experience

You might spend hours crafting messages on your website, but your website users spend only seconds before they decide to linger a few minutes, or bail and search elsewhere.

Online users are active, says Marjie Goodman, digital content and collaboration strategist for DEG, a fast-growing, full-service digital agency based in Kansas City.

Marjie Goodman
Your website visitors have a task in mind and generally it’s a search engine that brings them there, Marjie says. About 89 percent of users do a search when looking for information and they look at an average of three sites per search. If your website is to remain competitive in a crowded field that includes 3 billion searches daily, indexing 50 billion pages, your content needs to be the following:

• Simple to understand
• Uses keywords
• Is engaging
• Answers users’ questions and more
• Attracts qualified users
• Embodies your brand
• Creates a relationship
• Increases conversions to your business

Marjie presented an overview of best practices in web design in a session, Online Writing for Good User Experience (UX), at the Kansas City IABC Business Communicators Summit on Feb. 9.

Increasingly, more people visit websites on mobile devices than on desktop or laptop computers, making powerful graphics and good formatting of content essential. Your website should follow these best practices:

• Compelling content in the first two sections on the home page
• Use lists, providing step-by-step instructions
• One idea per paragraph
• Bullet points
• A call to action
• Ample white space
• Copy aligned flush left
• Compelling images
• Video – 28 percent of mobile users watch it
• Simple, direct, conversational style of writing • Short sentences written to an 8th grade level